About UsLocal Lawns is an experienced and professional team of lawn maintenance specialists. Unlike other companies who are a “Jack of all Trades,” we focus our efforts only on our particular expertise of lawn mowing, and garden maintenance.
About Us – Local Lawns – Kanata & Stittsville
Exceptional Lawn Mowing, Lawn Care, Garden Maintenance and Hedge Trimming
Local Lawns has been striving to be the best from the very beginning. Before we had the chance to build a reputation for ourselves, we had to convince people to give us a chance. So we decided to guarantee our services.
Our promise isn’t just your typical “satisfaction guaranteed” message. It is a very specific guarantee, made in writing and posted proudly on our website. There are not many lawn service companies that are willing to offer complete satisfaction with every service call. If at any time any service does not meet your standards, we will immediately fix the problem at our expense, without excuses, without arguments, and without complaint. And, if we cannot satisfy you ourselves for any reason, we will gladly pay another company to fix the problem to your satisfaction. This is a unique guarantee that is hard to beat.
If that seems hard to imagine, just remember that this is what we do. It’s our guarantee that we will take care of our customers in any way that we can.
We are among the few lawn care services that employ experienced professionals to complete projects. Our most experienced professionals do not sit at a desk, but get out and about to work with teams and train them properly. We also consider safety to be the highest priority with our workers.
Unlike other companies, we do not just hire people and set them loose on your lawns. We train every new hire to our standards, regardless of their previous knowledge or experience. If they can’t meet our standards, they don’t last and we find someone who will.
When we started Local Lawns, we knew that the best thing we could do was take unusually good care of our customers. Many of our customers have provided unsolicited testimonials. They are so happy with our work that they are more than willing to spread the word.
Part of this is due to exceptional customer service. We call and check on our clients to make sure their needs are met. We send thank-you cards and surveys that help us improve our services and customer experience. We are also willing to visit with clients in person, and give personalized estimates. We like personal contact with our customers, and do not rely on email. If something does go wrong, we fix it as soon as possible. In the end, our exceptional customer service is the result of a team made up of exceptional people. That is what Local Lawns is founded on.
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